tag:blogger.com,1999:blog-62230968266783766172024-03-13T09:44:28.673+08:00Integrity 2.0Offering your services or products to a wider audience, by way of a business, means that your customers hold certain expectations of you. Giving out an impression to potential clients, carries with it responsibilities, especially if you are looking to establish rapport, generate referrals and want to build a long term, viable business. In the words of Warren Buffett, "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.comBlogger8125tag:blogger.com,1999:blog-6223096826678376617.post-24868507856347718682008-07-30T16:08:00.005+08:002008-08-09T22:58:37.234+08:00*Reputation, Integrity & Business Ethics<span class="zemanta-img" style="margin: 1em; float: right; display: block;"><a href="http://commons.wikipedia.org/wiki/Image:Confucius_-_Project_Gutenberg_eText_15250.jpg"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/6/65/Confucius_-_Project_Gutenberg_eText_15250.jpg/202px-Confucius_-_Project_Gutenberg_eText_15250.jpg" alt="Confucius (illustration from Myths & Legends o..." style="border: medium none ; display: block;"></a><span class="zemanta-img-attribution" style="margin: 0.2em 0pt 0pt; display: block;"> <a href="http://commons.wikipedia.org/wiki/Image:Confucius_-_Project_Gutenberg_eText_15250.jpg">[Image] </a></span></span>Do you want more sales? Then relationship selling is a great way to accomplish that goal. However, you must be prepared to consistently demonstrate your reputation, personal integrity and unquestionable business ethics if you truly embrace this sales strategy.<br /><br />What makes relationship selling such an advantageous sales strategy? Simply speaking, it is all about people relating positively to other people. When I can relate to someone, I have the opportunity to begin to build trust. People buy from people that they trust before they buy from complete strangers.<br /><br />The key to effective relationship selling is understanding how business ethics or values, reputation and integrity when united build a competitive advantage. Laurel Cutter was quoted as: Values determine behavior, behavior determines reputation; reputation determines advantages. When you consistently demonstrated those non-negotiable business ethics and personal values, you will create your own competitive advantage.<br /><br />Read more of this article at <a href="http://ezinearticles.com/?Relationship-Selling-Unites-Reputation,-Integrity-and-Business-Ethics-to-Increase-Sales&id=771548" target="_new">Relationship Selling Unites Reputation, Integrity & Business Ethics to Increase Sales</a> By Leanne Hoagland-Smith<br /><br><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://www.businessgreen.com/business-green/news/2222147/ceos-tomorrow-demand-green">CEOs of tomorrow demand green and ethical employers</a></li><li class="zemanta-article-ul-li"><a href="http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=305736&source=rss_topic82">The Real Ethics Guru</a></li></ul></fieldset><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/d1215a71-80a3-4521-8d9e-0987578ab533/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_c.png?x-id=d1215a71-80a3-4521-8d9e-0987578ab533" alt="Zemanta Pixie"></a></div>Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.com0tag:blogger.com,1999:blog-6223096826678376617.post-42810398947185030362008-07-17T12:11:00.008+08:002008-08-09T23:00:54.317+08:00*When a reputation nightmare happens<span class="zemanta-img" style="margin: 1em; float: right; display: block;"><a href="http://www.flickr.com/photos/11837179@N05/2635242340/"><img src="http://farm4.static.flickr.com/3256/2635242340_3335c84ced_m.jpg" alt="Something on my mind" style="border: medium none ; display: block;"></a><span class="zemanta-img-attribution" style="margin: 0.2em 0pt 0pt; display: block;"><a href="http://www.flickr.com/photos/11837179@N05/2635242340/">[Image] </a></span></span>While the online world is transforming business, it is also transforming the way potential customers, employers, employees, and mainstream media is finding out information about your business. The blogosphere has begun transforming search engines into conversations about your reputation.<br />When a reputation nightmare happens, companies face the challenge of removing those negative results off the first few pages of the search engines or with getting information out there that provides a balanced dose of positive articles. <br />Unfortunately it is often impossible to get a negative article removed from search engine results, but it is possible to make sure that it is hard to get information to show up instead.<br /><br />Here are 10 recommendations for establishing a <a href="http://jumpup.intuit.com/forums/marketing/online/75" target="_new">healthy presence and reputation on the search engines</a>.<br /><br><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://www.huffingtonpost.com/2008/07/16/internet-reputation-defen_n_113119.html">Internet Reputation Defenders: When Googling Yourself Gets Ugly</a></li><li class="zemanta-article-ul-li"><a href="http://www.articlesbase.com/article.php?aid=484596&pid=6775764102">Website Promotion: Things to Avoid</a></li><li class="zemanta-article-ul-li"><a href="http://www.marketingvox.com/searchme-turns-sites-into-shareworthy-bundles-launches-search-for-videos-photos-039703/?camp=rssfeed&src=mv&type=textlink">SearchMe Turns Sites into Shareworthy Bundles; Launches Search for Videos, Photos</a></li></ul></fieldset><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/005f07d2-1561-4cd9-8291-99d3888b67bd/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_c.png?x-id=005f07d2-1561-4cd9-8291-99d3888b67bd" alt="Zemanta Pixie"></a></div>Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.com0tag:blogger.com,1999:blog-6223096826678376617.post-8684904776229975932008-07-16T21:58:00.004+08:002008-08-09T23:03:31.158+08:00*Competition for reputation is a significant driving force<span class="zemanta-img" style="margin: 1em; float: right; display: block;"><a href="http://commons.wikipedia.org/wiki/Image:Praetorian_GuardSoldiers_basrelief_med.jpg"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/9/98/Praetorian_GuardSoldiers_basrelief_med.jpg/202px-Praetorian_GuardSoldiers_basrelief_med.jpg" alt="A Bas relief potraying members of the Praetori..." style="border: medium none ; display: block;"></a><span class="zemanta-img-attribution" style="margin: 0.2em 0pt 0pt; display: block;"> <a href="http://commons.wikipedia.org/wiki/Image:Praetorian_GuardSoldiers_basrelief_med.jpg">[Image] </a></span></span>...the reputation stakes have never been so high. Indeed, the more intimately business seeks to address us through traditional relationship marketing, or the more powerful corporations seek to become through globalisation, the greater the scrutiny and responsibility required of them. A simple injustice or misconception can destroy a reputation overnight, or at the very least, insidiously undermine it. Consequently there is a pressing need to constantly re-evaluate a firm's activity across its entire enterprise so that the good achieved in one area does not conflict with the bad of another.<br /><br />Learn more about how <a href="http://www.authenticbusiness.co.uk/archive/reputation_page33.aspx" target="_new">reputation is today's business critical asset</a><br /><br><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://www.socialmediatoday.com/SMC/40300">A Corporate Brand Won't Shield Your Personal Brand Anymore</a></li><li class="zemanta-article-ul-li"><a href="http://pulverblog.pulver.com/archives/008367.html">Marketing 204: Building a Social Media Strategy for Enterprises</a></li></ul></fieldset><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/1af0b992-0ed5-42b8-b194-1e794a45841d/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_c.png?x-id=1af0b992-0ed5-42b8-b194-1e794a45841d" alt="Zemanta Pixie"></a></div>Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.com0tag:blogger.com,1999:blog-6223096826678376617.post-60027215135464407712008-07-14T13:24:00.004+08:002008-08-09T23:06:07.197+08:00*Winning Customers<span class="zemanta-img" style="margin: 1em; float: right; display: block;"><a href="http://commons.wikipedia.org/wiki/Image:Allende_supporters.jpg"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/9/92/Allende_supporters.jpg/202px-Allende_supporters.jpg" alt="Marchers for Salvador Allende" style="border: medium none ; display: block;"></a><span class="zemanta-img-attribution" style="margin: 0.2em 0pt 0pt; display: block;"> <a href="http://commons.wikipedia.org/wiki/Image:Allende_supporters.jpg">[Image] </a></span></span>If you want to know the secret to winning customers, the answer is simple: <br />1. Respect your customer’s time.<br />2. Keep the promises you make.<br />3. If you can’t keep promises, deal with them proactively and enthusiastically.<br />4. Make activation and use of your product simple and instant.<br />5. Empower your technical and service support with the training, infrastructure and culture to execute on the promise.<br /><br />Read more at <a href="http://www.socialmediatoday.com/SMC/40187" target="_new">www.socialmediatoday.com</a><br /><br><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://www.marketingpilgrim.com/2008/07/89-of-your-customers-will-remain-loyal-if-they-know-youre-listening-to-them.html">89% of Your Customers Will Remain Loyal, If They Know You're Listening to Them!</a></li><li class="zemanta-article-ul-li"><a href="http://www.centernetworks.com/customer-service-contact">Are You Seeing What Your Customers Are Saying?</a></li><li class="zemanta-article-ul-li"><a href="http://mobhappy.com/blog1/2008/03/27/the-best-service-is-no-service-mobile-industry-take-note/">'The Best Service Is No Service' - Mobile Industry, Take Note</a></li></ul></fieldset><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/222e18fc-c7f7-4729-8154-01e810ff5809/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_c.png?x-id=222e18fc-c7f7-4729-8154-01e810ff5809" alt="Zemanta Pixie"></a></div>Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.com0tag:blogger.com,1999:blog-6223096826678376617.post-26859728976085915772008-07-10T15:01:00.003+08:002008-08-09T23:07:44.032+08:00*Exceptional Customer Service<span class="zemanta-img" style="margin: 1em; float: right; display: block;"><a href="http://commons.wikipedia.org/wiki/Image:HK_H%26M_Fashion_Shop_Grand_Open_Day_customers.jpg"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/e/e8/HK_H%26M_Fashion_Shop_Grand_Open_Day_customers.jpg/202px-HK_H%26M_Fashion_Shop_Grand_Open_Day_customers.jpg" alt="Grand Opening of H&M in Hong Kong." style="border: medium none ; display: block;"></a><span class="zemanta-img-attribution" style="margin: 0.2em 0pt 0pt; display: block;"> <a href="http://commons.wikipedia.org/wiki/Image:HK_H%26M_Fashion_Shop_Grand_Open_Day_customers.jpg">[Image] </a></span></span>Every major company I've worked with recognizes that the key to sustainable success is the ability to please its customers. In fact, identifying and exceeding customers' expectations is often a core value.<br /><br />Yet, I've had so many disappointing and distressing customer experiences lately that even satisfactory customer service exceeds my expectations.<br /><br />It seems the gap between rhetoric and reality is getting wider as legions of companies, focused so intensely on increasing short-term results, are failing to create the required infrastructure needed to deliver the customer service they say is so important.<br /><br />Lots of factors go into exceptional customer service - <a href="http://www.venturacountystar.com/news/2007/dec/03/character-counts-customers-should-always-come/" target="_new">Character counts: Customers should always come first by Michael Josephson</a><br /><br><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://www.huffingtonpost.com/ernan-roman/have-you-been-subjected-t_b_110485.html">Ernan Roman: Have You Been Subjected to Customer Dis-service? Share your Experience</a></li><li class="zemanta-article-ul-li"><a href="http://www.centernetworks.com/customer-service-contact">Are You Seeing What Your Customers Are Saying?</a></li></ul></fieldset><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/6a7e2ab7-c89b-4f59-87a3-c9cccf0ef465/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=6a7e2ab7-c89b-4f59-87a3-c9cccf0ef465" alt="Zemanta Pixie"></a></div>Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.com0tag:blogger.com,1999:blog-6223096826678376617.post-21002060034629872172008-07-09T11:40:00.010+08:002008-08-09T23:10:27.633+08:00*A Deeper Sense Of What Business Integrity Really Is<span class="zemanta-img" style="margin: 1em; float: right; display: block;"><a href="http://commons.wikipedia.org/wiki/Image:PalmercarpenterA.jpg"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/a/ae/PalmercarpenterA.jpg/202px-PalmercarpenterA.jpg" alt="1942 photograph of Carpenter at work on Dougla..." style="border: medium none ; display: block;"></a><span class="zemanta-img-attribution" style="margin: 0.2em 0pt 0pt; display: block;"><a href="http://commons.wikipedia.org/wiki/Image:PalmercarpenterA.jpg">[Image] </a></span></span>Whether it’s a massive Enron-type scandal or the unreliable tradesman who doesn’t call back, everyone seems to have an opinion on what integrity is and many examples of what it isn’t. So what is business integrity and why is it so important?<br />If we examine what business integrity is we may discover there is more to it than simply being honest and delivering on a promise. Derived from the latin word “integer’’ its root comes from the concept of “wholeness and completeness”. This gives us a pointer to a deeper sense of what business integrity really is. <br /><br />Find out <a href="http://www.flyingsolo.com.au/p257918924_Why+business+integrity+is+so+important+.html" target="_new">Why business integrity is so important</a> to your business longevity and even your personal life. A great way to illustrate the level of your business integrity to your customers, is to get personal with your clients at <a href="http://adsonvids.com.au" target="_new">adsonvids.com.au</a><br /><br><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://www.geeknewscentral.com/archives/008062.html">Tech companies amongst the most respected in the US</a></li></ul></fieldset><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/d38908ce-057f-4c89-b89c-7581157943c5/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=d38908ce-057f-4c89-b89c-7581157943c5" alt="Zemanta Pixie"></a></div>Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.com0tag:blogger.com,1999:blog-6223096826678376617.post-28642545785666563132008-07-07T15:54:00.007+08:002008-08-09T23:12:44.725+08:00*Integrity Is Never Out Of Date<span class="zemanta-img" style="margin: 1em; float: right; display: block;"><a href="http://commons.wikipedia.org/wiki/Image:Teaching_Bucharest_1842.jpg"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/4/40/Teaching_Bucharest_1842.jpg/202px-Teaching_Bucharest_1842.jpg" alt="Primary School in " open="" air="" ,="" in="" bucharest,="" ar...="" style="border: medium none ; display: block;"></a><span class="zemanta-img-attribution" style="margin: 1em 0pt 0pt; display: block;">Image via <a href="http://commons.wikipedia.org/wiki/Image:Teaching_Bucharest_1842.jpg">Wikipedia</a></span></span>High integrity business attracts investors. Socially responsible investing has surged impressively. The assets in screened portfolios – portfolios that exclude, for instance, tobacco and weapons companies or firms that are criticized for their labor practices – rose 227% in two years, from $162 billion to $529 billion. That’s impressive, considering that during the same period the overall market grew only 84%. The benefits of high-integrity and high-responsibility business fall into three arenas: (1) At the individual level, it is simply soul-satisfying, an exercise of our inherently spiritual nature; (2) At the corporate and community level, it leads to attracting more investors, more business, and more talented people; (3) At the society level, it increases our confidence and competence in the power of goodness<br /><br />Read more interesting stats like those above, at <a href="http://www.workplacespirituality.info/ResponsibleLeadershipSpRoots.html" target="_new">Responsible Leadership: Base Your Leadership on Spiritual Roots</a> by William C. Miller, Co-Founder, Global Dharma Center - From Executive Excellence, Vol. 18 No. 5, May 2001. <br /><br />Ignore the date of the article. Integrity is never out of fashion when it comes to good business practice. Something of which the team at <a href="http://adsonvids.com.au" target="_new">adsonvids.com.au</a> are very conscious.<br /><br><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://money.cnn.com/2007/12/19/pf/funds/ethical_investing.moneymag/index.htm?section=money_latest">Do the right thing AND make money</a></li><li class="zemanta-article-ul-li"><a href="http://www.guardian.co.uk/money/2008/may/17/ethicalmoney.moneyinvestments1?gusrc=rss">ony Levene on how responsible investment has proved Fleet Street cynics wrong</a></li></ul></fieldset><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/06c3c261-9247-447f-96f7-d60e7aeeae92/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=06c3c261-9247-447f-96f7-d60e7aeeae92" alt="Zemanta Pixie"></a></div>Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.com0tag:blogger.com,1999:blog-6223096826678376617.post-15819413455831368722008-07-03T20:42:00.023+08:002008-08-09T23:19:53.552+08:00*7 Principles of Business Integrity<span class="zemanta-img" style="margin: 1em; float: right; display: block;"><a href="http://en.wikipedia.org/wiki/Image:Bennelong_house_queen_street_melbourne.jpg"><img src="http://upload.wikimedia.org/wikipedia/en/thumb/2/2c/Bennelong_house_queen_street_melbourne.jpg/202px-Bennelong_house_queen_street_melbourne.jpg" alt="Bennelong House (Former Felton Building) at 9 ..." style="border: medium none ; display: block;"></a><span class="zemanta-img-attribution" style="margin: 2.0em 0pt 0pt; display: block;"> <a href="http://en.wikipedia.org/wiki/Image:Bennelong_house_queen_street_melbourne.jpg">[Image] </a></span></span>If I were to ask you what attribute is the most influential in regard to the success of a business, would you know immediately which one is the most important? <br /><br />Based on my many years as a business owner and entrepreneur, I have discovered that at the very top of the list is the distinguishing quality of integrity. Without integrity at the helm of a company, a business is usually short-lived. In fact, when business integrity is present throughout the deepest layers of a company and not just at its surface, it becomes the heart and soul of the company's culture and can mean the difference between a company that succeeds and a company that falters. <br /><br /><span style="font-weight: bold;">Read the rest of Robert Moment's article, and the seven priciples at <a href="http://www.webpronews.com/topnews/2004/07/13/the-principles-of-business-integrity" target="_new">www.webpronews.com </a></span><br /><br><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/97ce1b63-b8dc-49ea-8448-b82daa184a51/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=97ce1b63-b8dc-49ea-8448-b82daa184a51" alt="Zemanta Pixie"></a></div>Adam (Ads) Onvidshttp://www.blogger.com/profile/05673546083421148242noreply@blogger.com0